Privacy Policy

1. Introduction

Welcome to PDFy ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pdfy.in and use our PDF tools.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you.

Personal Information

When you use our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address (if you choose to sign up for an account)
• Payment information (if you choose premium services)
• Any information you voluntarily provide through support requests

Document Information

When you upload documents to our platform for processing:

• We temporarily store your files during processing
• We do not scan or analyze the content of your documents for any purpose other than providing the service you requested
• We automatically delete your files after processing is complete

Usage Data

We may collect information on how the service is accessed and used. This may include:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages visited on our site
• Time and date of visit
• Time spent on pages

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing purposes
• Process your transactions
• Prevent fraud and enhance security

4. Data Storage and Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction or damage.

Document Security

• All file transfers are secured with SSL encryption
• Uploaded documents are stored on secure servers with limited access
• Files are automatically deleted within 1 hour after processing
• We never store processed files unless you explicitly choose to save them

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain usage data for internal analysis purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of Cookies We Use

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Third-Party Services

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, or to assist us in analyzing how our service is used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-Party Service Providers

• Cloud Storage Providers: For temporary file storage during processing
• Analytics Providers: Such as Google Analytics to monitor and analyze web traffic
• Payment Processors: For processing payments (if applicable)
• Customer Support Tools: To manage support requests

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict Processing: Request restriction of processing your personal data
• Data Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data

To exercise any of these rights, please contact us at privacy@pdfy.in. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not intended for use by children under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our service prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@pdfy.in
• By mail: PDFy Privacy Office, 123 Tech Park, Sector 15, Gurugram, Haryana 122001, India