Frequently Asked Questions

PDFy is a free online platform that provides a suite of tools for working with PDF documents. Our tools include PDF compression, merging, splitting, conversion, editing, and security features. All tools are accessible directly in your web browser with no installation required.

Yes, PDFy is completely free to use. We offer all our core PDF tools without any cost, registration requirements, or watermarks on your documents. We may offer premium features in the future, but our current toolset will remain free.

PDFy supports a wide range of file formats including:

• PDF (Portable Document Format)
• DOC and DOCX (Microsoft Word)
• PPT and PPTX (Microsoft PowerPoint)
• XLS and XLSX (Microsoft Excel)
• JPG, JPEG, PNG (Image formats)
• TXT (Plain Text)

Our conversion tools allow you to convert between these formats.

No, you don't need to create an account to use PDFy's core features. You can upload, process, and download your files without any registration. If we introduce premium features in the future, account creation might be required for those specific features, but the basic tools will remain accessible without an account.

Yes, for optimal performance, we currently have a file size limit of 100MB per file. This limit applies to both individual files and the total size when processing multiple files simultaneously. If you need to process larger files, you can split them into smaller parts using our split tool.

To compress a PDF file:

1. Go to the Compress PDF tool on our website
2. Upload your PDF file (drag and drop or click to browse)
3. Select your desired compression level (low, medium, high)
4. Click the "Compress PDF" button
5. Download your compressed file when processing is complete

The compression process typically takes just a few seconds, depending on file size.

To merge PDF files:

1. Navigate to the Merge PDF tool
2. Upload all PDF files you want to merge (you can upload multiple files at once)
3. Arrange the files in your desired order
4. Click the "Merge PDF" button
5. Download your merged PDF document

You can merge up to 20 PDF files at once with a total size limit of 100MB.

Yes, you can easily convert PDF files to Word format:

1. Go to the Convert PDF tool
2. Upload your PDF file
3. Select "Word Document (.docx)" as the output format
4. Click the "Convert" button
5. Download your converted Word document

Our converter preserves text formatting, images, and layout as accurately as possible.

To password-protect a PDF:

1. Access the Lock PDF tool
2. Upload your PDF file
3. Enter a strong password (twice for confirmation)
4. Set permissions (printing, copying text, etc.) if desired
5. Click "Protect PDF"
6. Download your secured PDF file

Remember to keep your password safe - we don't store it and can't recover it if lost.

Yes, with our Edit PDF tool you can:

• Add, edit, or delete text
• Insert images and shapes
• Highlight or underline text
• Add annotations and comments
• Insert or remove pages

Simply upload your PDF, make your edits using our intuitive editor, and download the modified document. Note that editing scanned PDFs requires OCR technology which is currently not available in our free version.

Absolutely. We take security seriously:

• All file transfers use SSL encryption
• Uploaded files are stored on secure servers with limited access
• Files are automatically deleted within 1 hour after processing
• We never share your files with third parties
• We don't scan or analyze your document content

You can read more in our Privacy Policy.

We automatically delete all uploaded files and processed output within 1 hour after processing completes. We don't archive or store your documents long-term. Our system is designed to process files temporarily and then permanently remove them from our servers.

No, we do not access, read, or analyze the content of your documents. Our systems process files automatically without human interaction. We only access metadata necessary for processing (file type, size, etc.), not the actual content of your documents.

If you're having trouble uploading files:

• Check file size: Ensure your file is under 100MB
• Check file type: We support PDF, DOC/DOCX, PPT/PPTX, XLS/XLSX, JPG, PNG
• Browser issues: Try updating your browser or using a different browser
• Internet connection: Ensure you have a stable connection
• Firewall/ad blockers: Disable temporarily to see if they're causing issues

If problems persist, please contact our support team.

Slow downloads can be caused by:

• Large file size: Even compressed files can be substantial
• Internet speed: Check your connection speed
• Browser issues: Try a different browser or clear cache
• Server load: During peak times, downloads might be slower

If the download fails, try again after a few minutes. The file remains available for 1 hour after processing.